AmBank Offers Moratorium of Up to Six Months for Flood Victims in Selangor

PETALING JAYA: AmBank Group (AmBank) has expressed its commitment to providing a dedicated Flood Relief Programme for individual and small and medium-sized enterprise (SME) customers affected by flooding in Selangor.

The initiative focuses on severely affected areas such as Shah Alam, Klang and other locations officially declared disaster zones by the National Disaster Management Agency (NADMA).

AmBank Group Chief Executive Officer Jamie Ling said the bank was ready to provide appropriate financial assistance to ease the emotional and logistical burdens of recovery faced by flood victims.

“Our thoughts and prayers are with those affected, and we hope that evacuation efforts and rescue operations proceed smoothly.

“We stand ready to provide our customers with the best possible assistance to ease their financial burden, allowing those affected to focus on recovery and rebuilding their lives,” he said in a statement.

Under the Flood Relief Programme, AmBank is offering a moratorium of up to six months on monthly financing repayments, as well as waivers of ancillary charges or replacement costs for cheque books, ATM cards, debit cards and credit cards.

The bank also encouraged customers to maximise the use of digital banking services through the AmOnline application and portal to carry out their daily transactions during the disaster period.

For moratorium applications and further information, customers can visit the dedicated link on AmBank’s official website or visit their nearest branch, depending on prevailing conditions.

Individual customers can contact the AmBank Customer Contact Centre at 03-2178 8888, which operates from 9am to 9pm, while SME and corporate customers are encouraged to contact their respective relationship managers directly.

UTUSAN MALAYSIA